top of page

PRIVACY POLICY

1. Who collects your data?
The data controller responsible for your personal data is:
Samay Travel – hello@samay-travel.com

​

2. What data is collected?
As part of your browsing on this website and your correspondence with Samay Travel, the following data may be collected:

  • Last name, first name, email address, phone number

  • Information relating to your travel project (destinations, dates, preferences, constraints)

  • Browsing data (via the website's cookies)

3. Why is your data collected?
Your data is used to:

  • Respond to your contact or quote requests

  • Carry out and follow up on the service ordered

  • Ensure communication throughout your project

  • Manage invoicing and payments

  • Improve the browsing experience on this website

4. On what legal basis?

  • Performance of a contract: for clients who have ordered a service

  • Legitimate interest: for contact and quote requests

  • Consent: for non-essential cookies

5. Who can access your data?
Your data is never sold or shared with third parties for commercial purposes. It may only be shared with the technical tools used in connection with the service provided:

  • Gmail (communication)

  • WhatsApp (communication)

  • Google Drive (project document storage)

  • Notion (internal organization)

  • Stripe (secure payment)

These tools are subject to their own privacy policies, compliant with GDPR.

​

6. How long is your data kept?

  • Client data: 5 years from the closure of the service, in accordance with legal accounting obligations

  • Contact data with no resulting business relationship: 1 year from the last exchange

  • Browsing data (cookies): 13 months maximum

7. Your rights
In accordance with GDPR and the French Data Protection Act ("loi Informatique et Libertés"), you have the following rights:

  • Access: obtain a copy of your data

  • Rectification: correct inaccurate data

  • Erasure: request the deletion of your data

  • Objection: object to processing

  • Restriction: restrict the use of your data

  • Portability: receive your data in a structured format

To exercise these rights: hello@samay-travel.com
If you wish to file a complaint, you may contact the CNIL (French data protection authority): www.cnil.fr

​

8. Cookies
This website uses technical cookies necessary for its proper functioning, as well as audience measurement cookies. You can set your preferences via the cookie banner displayed on your first visit.

​

Last updated: 16.06.2026

bottom of page